questions frequently asked

is there any work available?
everything that is available for sale is listed on the Available Now page of this website.

all new available tools are announced through our newsletter and sold there. 

newsletters are emailed the last friday of every month at noon central standard time and all tools are sold first-serve. sign up here.

 

can i pre-order a traditional knife design?

you can order one of our designs to be made through our Made-to-order page here 

these are not custom orders, they made to the house specs of our designs from the variety of quality materials we currently have in stock. lead time 8+ weeks

 

do you take fully customized orders?
our custom books are currently closed

custom orders are processed though our Custom page here. a design deposit is required to move forward on a designing custom tools. full purchase is processed through a private link to a custom listing and is required before crafting. lead time 12+ weeks.
 

why does it take so long?

each tool is entirely handmade by a single craftsman with individual customizations and painstaking attention to detail. orders are fulfilled in the order that they are received. this time period allows room for the tools to be

completed with care and undergo inspective testing before leaving the shop. 

 

how do you ship?

we ship our tools USPS priority mail to the address provided when placing the order. To support our offer of free domestic shipping we only ship orders twice a week: tuesday and friday. completed orders will ship the next shipping day. if you have an specific shipping need, please contactthe shop before ordering.

do you ship internationally?

we will ship anywhere that customs allows. please check your local customs ordinances before placing an order. individual tools or small sets have a flat fee of $30, large orders are priced by weight. 

 
do you offers discounts?
active/veteran military and emergency workers will receive 10% off of any order.
please contactthe shop before purchasing to redeem. 
we do not offer quantity discounts.
are items returnable?
we stand by every tool we make. if you are unhappy with an order, please contactthe shop asap.  a refund can be given upon inspection of the returned order. personalized tools can not be refunded but all tools are covered by our lifetime guarantee.