Question 1

What are your Hours of operation?

Accepted Answer

Hours of operation Monday-Friday, 8am-4pm

Question 2

Questions, concerns or comments?

Accepted Answer

Contact us.

Question 3

What tools are currently available?

Accepted Answer

Our Signature Collection tools are unique one-of-a-kind pieces that are not be repeated. Sign up for our newsletter to stay in the loop about new Signature Collection small batch releases. Our Homestead Collection tools are repeated models made in larger batches and kept available here. If you are looking for something specific, head over to our Custom Tool Builder to make the tool that’s right for you.

Question 4

Does IGTC offer discounts or coupons?

Accepted Answer

Yes, we offer various discounts to our newsletter subscribers on occasion, while we always have discounts for veterans, active military, police and emergency workers of 15%.

Contact us before purchasing to redeem as discounts cannot be applied retroactively.

All coupon codes must be applied at the time of purchase. Coupon codes cannot be applied retroactively or used for prior purchases. They are subject to availability and cannot be combined with other coupons, discounts, or promotions. Offer is valid for online purchases only, and not redeemable for gift card purchases. Coupon codes contain no cash value.

We offer wholesale pricing on large orders. Contact us for more information.

Question 5

What are some gift suggestions?

Accepted Answer

We offer lots of great potential gifts. Check out our Signature and Homestead Line for available work. We also offer gift certificates for future purchases. Classes can be purchased with an open date as a placeholder to be booked at a later date. You can also build your own tool over at our Custom Tool Builder page. Sign up for our newsletter for upcoming products and events.

Question 6

Can I come out and see the shop and tools?

Accepted Answer

No, shop visits are not possible at this time. The shop is active and busy during the hours we are open and can be unsafe for non-employees.

However, customers are always welcome to pick up their order in person. If you live locally, or are in the area, and would like to pick-up your purchase just contact us to schedule a pick up time.

Question 7

Where can I see IGTC tools in-person?

Accepted Answer

You can see our tools in-person at the Mill Scale store in Lockhart, Tx, or at El Cosmico in Marfa, Tx.

Iron Grove Tool Company occasionally does pop-up events around central Texas. Sign up for our newsletter or follow us on social media (Facebook and Instagram) to keep updated with our whereabouts.

Question 8

Can you test the knife before buying?

Accepted Answer

As an online store that's not really possible, but our knives are guaranteed and fully refundable should they be found unsatisfactory (excludes custom stamped tools).

Question 9

Looking to book IGTC for an event, display our work or purchase wholesale?

Accepted Answer

Contact us to discuss details.

Question 10

How do you ship your tools?

Accepted Answer

All of our tools are sent out with tip protectors (our knives come sharp!) in padded cases using USPS priority shipping. We ship out at least once per week.

Specific shipping needs? Contact the shop before ordering.

Question 11

Do you ship internationally?

Accepted Answer

Yes, we ship all over the world, anywhere local customs will allow knife imports. Please check your local customs ordinances before placing an order.

questions frequently asked