questions frequently asked

what work do you have available?
everything that is available for sale is listed on the Available Now page of our website.

all new available tools are announced through our newsletter and then sold there.

newsletters are emailed the last friday of every month at noon central standard time and all tools are sold first-serve. sign up here.

 

can i pre-order a  knife design i see?

our order books are currently closed  - updated January 2021

you can order one of our designs to be made through our Made-to-order page

these are not custom orders, they made to the house specs of our own designs from the variety of quality materials we currently have in stock. lead time 8+ weeks

 

do you take fully customized orders?
our order books are currently closed - updated January 2021

custom orders are processed though our Custom page. a design deposit is required to move forward on designing custom tools. full purchase is processed through a private link to a custom listing and is required before crafting. lead time 24+ weeks.
 

why does it take so long?

our order books are currently closed - updated January 2021
each tool is entirely handmade by a single craftsman, many with individual customizations, and orders are fulfilled in the order that they are received. this minimum allotted time period for each tool allows room for them to be competed with care and undergo inspective testing before they leave the shop. to ensure quality, we will not rush any processes in order to meet a deadline.

 

how do you ship?

we ship our tools USPS priority mail to the address provided when placing the order. To support our offer of free domestic shipping we only ship orders twice a week: tuesday and friday. completed orders will ship the next shipping day. if you have an specific shipping need, please contact the shop before ordering. 

do you ship internationally?

yes. we will ship anywhere that customs allows. please check your local customs ordinances before placing an order. individual tools or small sets have a flat fee of $30, large orders are priced by weight. 

 
do you offers discounts?
yes. active/veteran military and emergency workers will receive 10% off of any order.
please contact the shop before purchasing to redeem. 
we do not offer quantity discounts, handmade items do not become cheaper to produce with quanity.
are items returnable?
we stand by every tool we make. if you are unhappy with an order, please contact the shop asap.  a refund can be given upon inspection of the returned order. personalized tools can not be refunded but all tools are covered by our lifetime guarantee.